Frequently Asked Questions

To shop with the Table Top Cooking Company, simply navigate to the 'Shop' section, select how many of each item you wish to purchase and click 'Add.' You will then automatically be taken to your shopping basket where you can update amounts or delete items.

If you forget your password, simply go to the Shopping basket page and click on the 'Forgotten password' link. Type in your email address and you will be sent a password reminder.

You can pay by Visa, Mastercard or debit card online via our shopping basket, or else telephone us to place an order on 0844 801 8610.

You will be supplied with a Parcel Force tracking number once your order is complete and you can use this to track your order on the Parcel Force website at:
http://www.royalmail.com/portal/pw/home

To cancel an order, contact Customer Services on 0844 801 8610.

Not at the moment, but if enough people are interested we will add this at a later date, so do email us to let us know at customerservice@foodfunfriends.com or telephone 0844 801 8610.

We regret that you can’t make any changes to your order once you have confirmed and paid and your order has gone through. If you wish to order additional items, you will need to complete another order. However please note that you only need to register with the site once, and placing orders after your initial registration will be a speedy process.

The Tabletop Cooking Company (UK) Limited offers a no quibble 14 day returns policy. If you decide to return an item, we ask that you let us know within 14 days of receipt, and that you return the item to us in its original condition and packaging.

We will issue a full refund within 30 days of your transaction date.

Click here to read our full returns policy.

The return costs are not pre-paid. Postage or other return costs will only be reimbursed by us in the case of damaged, faulty or incorrectly supplied goods. We strongly advise that you obtain proof of postage and ask at the Post Office for a signature to be obtained from us on delivery.

Yes, our credit card processing system puts through the payment immediately on completion of the payment form.

Yes. There is a standard £5 delivery charge for any order up to £12. For orders over £12 and up to £150 delivery is charged at £8. All other orders above £150 are FREE!

We aim to despatch all orders promptly and you should receive your order within 5 – 7 working days. If for any reason your parcel does not arrive within 10 days, please contact us.

Not necessarily. Unless otherwise stated, we can leave it in the shed, with your neighbour, behind a plant pot... just tell us where you'd like us to leave it.

Yes. Our order system lets you enter a different delivery address to your payment address.

Please contact our Customer Service team on 0844 801 8610, who will advise you.

Please click here to read our privacy and security policy.